This e-commerce site is managed by:<\/p>\n\n\n\n
Bottega Divanessa di Vanessa Haddad<\/strong> These conditions govern the purchase of products available on the bottegadivanessa.it website.<\/p>\n\n\n\n Bottega Divanessa offers handmade handcrafted jewels and, in some cases, unique, customized or products made to order.<\/p>\n\n\n\n Images and descriptions represent products as accurately as possible. As these are handcrafted creations and natural materials, slight differences in color, shape, texture, finish or size can occur. These variations constitute natural and artisanal characteristics of the product and are not to be considered defects.<\/p>\n\n\n\n All prices are expressed in euros and are those indicated on the site at the time of order.<\/p>\n\n\n\n Before confirming the purchase, the customer can view the price of the products, the shipping costs and the total amount due.<\/p>\n\n\n\n For shipments outside the European Union, any customs duties, import taxes or other costs applied in the country of destination are borne by the recipient.<\/p>\n\n\n\n The order is concluded when the customer completes the checkout, accepts these conditions and receives the order confirmation at the email address indicated.<\/p>\n\n\n\n Bottega Divanessa reserves the right to contact the customer if additional information is required to make or ship the product.<\/p>\n\n\n\n In case of unforeseen unavailability of an item after the order, the Customer will be promptly informed and will receive a refund of any amount already paid.<\/p>\n\n\n\n Online payments are processed through methods available at checkout, including card payment via SumUp.<\/p>\n\n\n\n The complete card details are not stored directly by Bottega Divanessa, but are processed by the payment service provider according to their own security conditions and measures.<\/p>\n\n\n\n I costi, i tempi indicativi, le destinazioni disponibili e le condizioni relative alla consegna sono descritti nella pagina Shipping and returns<\/strong>, che costituisce parte integrante delle presenti condizioni.<\/p>\n\n\n\n Free collection is also available at Bottega Divanessa, via Guelfa 83 \/ R, 50129 Florence, according to the procedures communicated after the order.<\/p>\n\n\n\n The customer is responsible for the correctness of the address and delivery data provided during checkout.<\/p>\n\n\n\n Il cliente consumatore ha diritto di recedere dall\u2019acquisto entro 14 giorni dalla consegna, senza obbligo di indicarne il motivo, mediante una dichiarazione esplicita inviata a vanessa@bottegadivanessa.com<\/a>.<\/p>\n\n\n\n After the notice of withdrawal, the product must be returned within 14 days following the instructions received. The direct costs of the return are charged to the customer.<\/p>\n\n\n\n The product must be returned intact and, where possible, in the original packaging. The customer is responsible for any decrease in value deriving from a manipulation other than that necessary to verify the nature and characteristics of the product.<\/p>\n\n\n\n Le modalit\u00e0 complete di restituzione e rimborso sono indicate nella pagina Shipping and returns<\/strong>.<\/p>\n\n\n\n The right of withdrawal does not apply to customized or clearly customized products, including the jewels created, engraved, adapted or specially modified according to the customer's requests.<\/p>\n\n\n\n This exclusion does not limit the customer's rights in the case of defective products or products that do not comply with the order.<\/p>\n\n\n\n In the event of a validly exercised withdrawal, the reimbursement will be made through the same payment method used for the purchase, unless otherwise agreed.<\/p>\n\n\n\n The refund may be suspended until the returned goods are received or until the customer demonstrates that they have returned them.<\/p>\n\n\n\n The costs of the initial delivery will be reimbursed within the limits set by the applicable legislation. Any additional costs deriving from the choice of a delivery method other than the standard one offered will not be reimbursed.<\/p>\n\n\n\n The products sold to consumers are covered by the legal guarantee of conformity required by Italian and European legislation.<\/p>\n\n\n\n
Sede: Via Guelfa 83\/R, 50129 Firenze, Italia
Partita IVA: IT07257230487
Codice fiscale: HDDVSS93E57Z229E
Email: vanessa@bottegadivanessa.com<\/a><\/p>\n\n\n\n2. Products<\/h3>\n\n\n\n
3. Prices<\/h3>\n\n\n\n
4. Orders<\/h3>\n\n\n\n
5. Payments<\/h3>\n\n\n\n
6. Shipping and collection<\/h3>\n\n\n\n
7. Right of withdrawal<\/h3>\n\n\n\n
8. Exclusions from the right of withdrawal<\/h3>\n\n\n\n
9. Refunds<\/h3>\n\n\n\n
10. Legal Warranty<\/h3>\n\n\n\n